Tuesday, March 19, 2013

DFA at SM Megamall Contact Number, Email Address,

,
Department of Foreign Affairs office in SM Megamall

Office Hours: Open to the public from 10 a.m. to 8 p.m., Mondays to Saturdays for both processing and releasing and from 10 a.m. to 2 p.m. on Sundays for releasing only. 
Contact Number: 570-3230, 570-3231
Location: 7F Building C, SM Megamall, Mandaluyong City
Email Address: dfancreast@dfa.gov.ph
Official ebsite: http://megamall.passport.com.ph

187 comments :

  1. its really hard to contact this number. No one is answering the call

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    Replies
    1. Call this number +6322345062 Releasing unit : DFA MegaMall

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    2. I had me passport renewed on June 19th and paid for the Express and delivery.Today is July 10th and i still don't have it.They gave me numbers and all but no one bother to answer the phone.Tsk tsk..

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    3. is this number still valid? (2345062) no one's answering

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    4. Yes, just try and try

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    5. Ayaw talagang sagutin ang mga telepono nila.
      Any alternative?

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    6. ISANG NAPAKALAKING WALANG KWENTA ANG LAHAT NG NUMBERS NYO!!!!!!!!! MERON PA KAYONG BINIGAY NA 2345062 WALA NAMANG SUMASAGOT. TWO DAYS N AKONG TUMATAWAG,WALANG SUMASAGOT! UNG 09222932761 PESTE OUT OF COVERAGE AREA. TWO DAYS NG GANUN. ! HNDI TLAGA AASENSO PILIPINAS.

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    7. walang kwenta talaga. ilang araw ng delayed yung passport ko!! EXPRESS pang tinatawag pero inabot na ng REGULAR PROCESSING yung akin.. hanggang ngayon wala pa. sayang binayad ko!! dipa sila makontak!!

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    8. Yeah, I called for the third time. Busy doing somthing but people out there didn't bother to hire someone who'll answer the applicant's concern.

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    9. Very hard to contact my passport is for pick up march 5-10 today is march 7 I calked many times to make sure my passport is ready for pick up coz I'm far from mega mall . Its wasting money and time to pick up if not ready yet .

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    10. Wala po talaga sumasagot sa number na binibigay nila. Buong araw abang, tatawag pero magriring lng ng magriring. Tapos biglang magbbusy ang line, tapos pag tumawag ulit at magriring, wala pa rin sasagot. Ayusin nyo sistema nyo dfa.

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    11. try this number. very useful 234-2478, I try mag sasagot agad.

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    12. hi ask ko lng f ano mga valid ids ang pwede ayaw kc nla accept tin id ehh wla nman ako ibang id is it possible na mprocess f seamans book ang ibgay ko??

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    13. hi ask lang po sa renewal ng passport dapat ba ay PSA na ung certificate ng birth at marriage or pwde na NSO?? thnx sana my sumagot

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  2. so what is the use of this site if no one will entertain us? was is fake or this no. is for what? useless?

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  3. my daughter tried to get passport there and she did not study..the girl said there .." ano ba yan di nag aral..." pasalamat siya at nasa abroad ako kung hindi patatanggal ko siya jan sa front sit na yan..wala kayong karapatang manghusga ...accept or deny di kailangan ang opinion nyo jan!

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    Replies
    1. Kung ako kukunin ko pangalan nya at irereklamo ko xa sa supervisor nya.. Di lang panghuhusga po yan.. DISCRIMINATION yan sa kapwa pinoy! Marami nga nag-aral d naman gnagamit pnag-aralan..o bka nag-aral ung iba pero bnayaran lang ang school para mkatapos, then nkapagtrbaho kahit walang alam o di natuto, kaya ganun nalang kaliit ang tingin sa kapwa nila! Ireport nyo po yan para mabawasan ang mga kupal na nagtatrabaho sa gobyerno!

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    2. So disappointed..anong silbi ng site nyo na to kng d nmn kau sumasagot.at hindi rin makontak mga numbers nu..😈😈

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    3. MGA WALANG KWENTA YANG NUMBER NILA DI SINASAGOT BINABABA PA!

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  4. Oo nga dapat.ma ireport yan para mapalitan,nakakahiya yang.mga ganyang empleyado, d nya naisip n parang sya ang walang pinag aralan sahil s inasal nya.

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  5. Get the name of employee. Report nyo sa ombudsman sure yan di makakahanap ng trabaho yan kahit sa private sector sya pumasok. Ginawa namin yan isang BIR Examiner.

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    Replies
    1. Di nila ibibigay name nila, wala nga silang ID! Government agency, walang ID mge empleyado...very unprofessional! Kung sino man supervisor nila, dapat sipain na sa pwesto! Kulang sa customer training staff nila! Nakakahiya! Walang considerasyon sa mga OFW's!

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  6. what the!!!! nagbayad pa ko ng rush a inio!!!! at delivery charge!!! anung petcha na!!!! hindi pa kayo makontact!!!!

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    Replies
    1. tama....kaasar sasabihin wrong # anu kaya yun kabadtrip

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  7. anong use nang rush payment kong hnd nyo rin nmn maibibigay sa tamang date!!! kaya nga hnd ko pina deliver para sure na hnd maligaw ako nalang kukuha sa office nyo tapos sasabhin nyo itttext nalang pag nasa office nyo na ang passport anong petsa na!!! bulok sistema nyo! kaya hindi umaasenso ang pilipinas!!!

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  8. Report them on Civil Service may kalalagyan yan.

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  9. oh my god!!! nkaramdam tuloy ako ng pag alala because baka maranasan ko rin yan. Im waiting kasi ng sched ko on sept. 2,2013.

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  10. if she did that to me,, makakatikim sakin yan. wala syang karapatan sabihin sa kahit sino lalo na pag walang pnag aralan. ang kapal ng mukha ng empleyado na yan. get lost!

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  11. pls reply to my message i need my daughters passsport it supposed to be delivered August 06 2013...... the contact number doesnt work nobody is answering the phone somebody!!!

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  12. Hello. I just called today and the contact numbers are working naman. This is for the Megamall branch only. Kung may reklamo kayo, contact dfa main.

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  13. That comment was added at 4:17 PM. If you don't believe me, bahala kayo.

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  14. hindi na ko makakaalis dahil sa inyo! too late na para makapag-set ng appointment for VISA dahil sa inyo! mga PALPAK!!!

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    Replies
    1. dapat inagahan mo pa pag apply dhil alam mo naman sistema sa atin Philippine time.

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  15. Dapat kabahan na sila sa mga matatapang na tao tulad ni Monica Mia Amparo. Gawin nilang tama ang trabaho nila at di nagmamagaling.

    Here's her story.
    http://scoopboy.com/a-rude-experience-with-a-dfa-rep-in-megamall/

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  16. May ibang staff jan ang sungit hindi marunong mag handle ng mga new applicant..dpat pagpasinsyahan nla kaya ng nagtatanung pero ang sagot my kasungitan nman...
    please!!!if you really love your job,you must also love the applicant specially the newly one..be gentle and patient..dont act like STUPID!!! SORRY PERO TOTOO NMAN!!

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  17. Nakakainis ang service ng DFA MEGAMALL walang kwenta nagbigay cla ng schedule kung kelan makuha ang passport tas pag dating dun ndi pa daw ok sana ininform nila ung mga applicants!!! nagbigay ng contact # pero d naman cnasagot BWISIT!!!!

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  18. GRABE ANG HIRAP NAMAN MKAKONTAK S CONTACT # NYO? PAANO MAKAKAPAG FOLLOW-UP PALAGING NOT AVAILABLE NAGBIGAY PA NG NUMBER!!!

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  19. magbigay naman kayo ng maayos n number at yung makokontak talaga kayo...kasi nid ko ask kng ko n mkuha pasport ko bk pgpunta ko sasabihin sakin wl p sayang nmn un pamasahe...

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  20. akala ko telepono namin yung sira, may m0re than 5 times nako tumawag ..ang hirap naman di ko alam kung pwede na makuha yung passport sayang yung pamasahe kung pupunta ako tapos wala naman ,nakakainis!

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    Replies
    1. Nakuha mo rin ba ang pasaporte mo sa petsang binigay nila? Ang akala ko ay mas protektado kapag ako mismo ang kumuha. Hindi pala.

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    2. Fortunately maganda naman ang serbisyo nila sa akin ,Pero may iba talagang mga nagmamagaling at ang sungit di sila dapat ganon,Kaya nga nagtatanong ang mga tao at hinde alam ang gagawin eh..Swertihan na lamang talaga pag sa mabait ka natapat..

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  21. kinda worried, kc aabsent lang ako sa work para kunin passport ng kids ko, tas ganyan nababasa ko mga delayed, baka masayang absent ko.. :(

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  22. OMG!! may sumagot nga sa number, wala pa akong sinasabi na DFA tinatawagan ko pero ang sabi agad, "HINDI AKO DFA!"

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  23. Ask ko Lang what are the requirements pag kukuha ako sa kids ko?

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  24. Unang una sa lahat di macontact. Parang sino pa mga interviewer.. kala mo ang taas ng position... pati guard tamad mag entertain.. anu yan basura ba tingin nio sa mga cosumer? Or sadyang meh special treatment? Mga plastic!

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    Replies
    1. TRY CALLING (02) 556-0000 8am to 5pm MONDAY to FRIDAYS. Walang sumasagot sa mga numerong nandoon sa papel na ibinigay nila. 570 32 30 local 102.
      At na WRONG NG din ako.

      ADVICE TO ALL: Have Passport Delivered instead. Pay extra 120.00

      Nagkamali ako at hindi ko pinadeliver. Ang buong akala ko, mapapadali at mas protektado kapag kinuha ko ng personal. Sana may saysay ang pagtawag ko sa numero sa itaas. Akala ko tuluy tuloy ang proceso. Mayroon din malaking kakulangan.

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  25. CALLING DFA PASSPORT PROCESSING OFFICE IN MEGAMALL. Please improve your TOTAL service. Specially the Passport Releasing.TRY CALLING (02) 556-0000 8am to 5pm MONDAY to FRIDAYS. Walang sumasagot sa mga numerong nandoon sa papel na ibinigay nila. 570 32 30 local 102.
    At na WRONG NG din ako.

    ADVICE TO ALL: Have Passport Delivered instead. Pay extra 120.00

    Nagkamali ako at hindi ko pinadeliver. Ang buong akala ko, mapapadali at mas protektado kapag kinuha ko ng personal. Sana may saysay ang pagtawag ko sa numero sa itaas. Akala ko tuluy tuloy ang proceso. Mayroon din malaking kakulangan.

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  26. hirap talaga mag call. pick up date ko ngayon kaya hindi ko pinadeliver kasi much cheaper kung ako kukuha at malapit lang ako megamall. 20 pesos lang gagastusin ko pero kung hindi naman pala sila matawagan at papabalikin rin nila ako waste of money and time..

    sana nagpadeliver na lang ako!

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  27. What's the use of the contact numbers stated above if we can't contact it. I tried to call those numbers the whole day but no one's answering my call.

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  28. Ano ba yang number nyo hindi makontak nakakainis kanina pa akong 10am start calling til now wala pa din sumasagot!!!

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  29. Two days delayed ang passport ko as of today...ang lbc wala din magawa..nagbigay cla ng assurance sa pagdeliver ng passport mo on time kaso wala eh..mga dfa sa sm megamall wag kayong magbigay ng releasing date kung hindi nio nmn magawa..mga phonenumbers nio ayusin, hindi mmakontak.asa Pilipinas talaga tayo walang pinagbago...

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  30. I agree on all the comments above! For those who are planning to get passport at DFA Mega Mall I suggest do not pay for Rush and Delivery. It was so disappointing, too much delay and even the contact numbers nobody's answering. On top of the inconvenience caused to us the personnel/staff (door 5) at the counter did not show any concern or care that we paid for rush and delivery. I am still the one who went to Mega to follow up and get my Passport. So now what will happen to the Delivery payment and rush payment??? Hope they will do something on this...

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  31. Tinanong ko pa doon sa nag process ng passport ko kung tama yung 570-32-30 local 102 yung tatawagan for releasing, OO daw.. Napudpod na yung daliri ko kaka redial! Nag search ako at same experience.. Tumawag ako sa hotline 7371000, for other concerns call 556 0000, may sumagot agad at mabait sya at sinabi nyang yan ang number nila pero iba ang number ng Releasing ng Megamall, 2345062.. 10am ako sakto tumawag, may sumagot! ready na for pick up, buti naman!

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  32. My passpost should be released last Nov 7 pa. Anong petsa na ngaun... i-try niyo kontakin itong no. 2342478. Nakausap ko isang staff sa DFA Megamall.

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  33. all comments above are true, so what can we do? i guess tiis na lang, like the victims of the typhoon....nasa Philippines talaga tayo

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  34. its hard to contact ur number!..and no one answering...!!!!!!sabi nyo 7days lang ang rush delivery.wat hapen dfa megamal ha?11 days na my god?hindi pa dinedeliver til now!!!anung klaseng proseso yan at policy kayo meron?bulok na bulok ang sistema nyo?kaya hindi umaasenso ang pinas!gggrrrrrrr.....

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  35. grabe naman! kaya nga my contact # pra ttwagan n lng pg my kailangan! anung silbi ng mga contact # nyu kung walang sumasagot? busy b lahat? at ni isa walang ng effort n sumagot ng phone? :(

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  36. d ko makontact ang number n bingay so naisip ko puntahan n lng s jan 17 un passport ko kaso baka d p ok eh pano ko mlalaman kung d nga cnsgot ung phone. kAINIS...

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  37. UNG RENEW PASSPORT KOOOOOO. RELEASE DATE NUNG 17PA! RUSH DELIVERY TILL NOW WLA PA! ANG TICKET KO S JAN 21 NA!!!!

    KAINIIIISSSS

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  38. i need my passport:( kaylangan ko ng magpa book pamahal ng pamahal ang ticket habang lumalapit yung date:(

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  39. same here, jan 17 kuno ng releast date, express pa un ah.. pero untill now wala pa ung passport ko... naka ilang call na ko sa mga HOT line KUNO nila pero wala nmn sumasagot.... anung klase yan? mga manloloko sila...sisingilin ka ng express pero normal process nmn pala ang gagawin. saan office ba dapat tau mag reklamo, or walng way para mareklamo ang gawain nilang yan....

    FYI, paalis nako ng basna sa FEB 5 at mawawalan ako ng work dahil sa kanila... how sad for us....

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  40. bkit ayaw mag confirm ng website ng dfa sa online registration pra sa passport.. ano b dapt gwin,, ned n ng sister q passport asap

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  41. I callef this hotline yesterday to check kung open ang office the girl then advised me that she'll check first our passport kung ok na for releasing. I told the girl na feb5 pa pero kinuha nya lng number ko and she just told me that she'll call me in 10mins once she confirmed it's ok it was 3pm at umabot ng 4 wala ko nkuhang tawag. Tinawagan ko ulit wala sumagot. Paasa!

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  42. Hirap nio tawagan anu ba mga ginagawa nio umaga palang tawag n ko ng tawag walang sumasagot sa phone ... umagat hapon na king tawag ng tawag sakit n ng tenga kko... nakakasira kau ng araw

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  43. may nakausap ako na girl name CELINE she told mo na tatawag after 10 mins last 2/10/2014 pero gang ngayun wala pa din nag coconfirm tas nung sila na tinatawagan ko ang hirap kumontak tas wala sumasagot,, ano b nmn yan office nio,, sabi tumawag before pumunta pero pag nag fofollow up wlang sumasagot.. tskkkk

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  44. pede po malaman pano nag wo work yung appointment system nila, bakit wlang choices ng date na available.. e pano ko malalaman ang appointment date 2 times ako nag try mag set ng appointment online kala ko after click yung submit lalabas na ang appointment dates pero di naman... help naman po salamat

    saka totoo po ba na pede mag walk in na lang ang ofw without appointment, iistimahin kaya nila

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  45. Sana Hindi Madelay ung sakin :(

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  46. I renewed my passport at dfa megamall, I have no problem. Ordinary lang skin. Nkuha q nmn s exact date of release. Mabilis aq nkpgapply ng renewal, convenient pa compared s pasay.

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  47. Hi. I also renewed my passport and It was also Rush, and I was about to get it today. I called so many times the Contact # , Atlast They Answered my call. I was about to get It now cause they told me it is there. To all, Just keep trying contacting them, maybe Often times they're just busy. But never Stop. Thankyou for your Convinient Access DFA Megamall.

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  48. I was positive that my son's passport will be released on time (March 19) because I never experienced any delays before when I renewed my passport at DFA Aseana. However, after reading all the comments here I now fear that the passport will not be released on time and he won't be able to fly with us to HK on March 22 :(

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  49. peste!!! i was trying to call this number 5703230...TAMA KAYONG LHAT!!!!!walang sumsagot..pesteng number to..kung alam ko lng na yung rush eh 2wik dpat sana di nlng ako nagparush nagregular nlng ako pra 1month or 1year kasi mukhang gnun tlga ang ang procesing nyo eh..ang mhal nyo maningil pero you have a poor service....:(

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  50. nag ke-kendi crush mga tao jan sa dfa kaya walang asenso pinas lahat ng nagtatrabaho sa gov't bulok! kung hindi kaya i accomodate lahat ng nag aaply edi mag dagdag ng employee sayang naman tax ng tao sa serbisyong bnibigay nyo!!

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  51. Nagoauthenticate or red ribbon ba sa dfa megamall ng CENOMAR or certificate of no marriage?

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  52. Bakit nanghihingi kayo ng bayad para sa express tapos di nyo magawa yung passport at maisend on the said date? at ang telepono paki live naman... ang sama nyo.

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  53. I was also scheduled today April 30, 2014 for releasing. I paid for 1200.00 for rush, but still ang sabi April 30..so I said ok lang kasi Holy Week pala. When I got there sabi sa akin wala pa ang Passport ko. My GOD ano pa at nagbayad ako ng rush kung after April 30 I have to wait again for 8 working days more! Ang saya di ba?

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    Replies
    1. marami pala tayong naloko ng DFA SM MEGAMALL sa RUSH PATMENT...tama ka naintindihan natin sila..kami nag apply ng april 15..sbai sa 28 ang release pero delayed daw..ok fine dahil sa holiday..wait na lang ng text wiithin 5 working days..WITHIN IBIG SABIHIN FROM APRIL 28 TO MAY 02 ANG FIVE WORKING DAYS..anong petsa na po may 3 wala pangh text,,,,,,,,haaaay naku/...may magtetext ba talaga o kailangang pumunta jan JUST TO FOLLOW UP KASI YANG TELEPONO NYO PO WALANG WALA NI ISANG GUSTONG SUSMAGOT...GANUN NA BA KAYO KABUSY...WELL EWAN KUNG MABASA NILA MGA COMMENTS NATIN...POOOR FILIPINO PEOPLE...WALANG MAGAWA KUNDI MAGHINTAY MAGHINTAY MGHINTAY PA...TIIS TIIS TIIS PA..

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  54. one year ago ang mga comments until now ang sistema sa DFA SM MEGAMALL WALANG PAGBABAGO...kumuha ako sa DFA ALIMALL pok naman maayos lahat mula processing gang releasing

    DITO GRABEEEEEEE!!!! PHONE NUMBER LANDLINE IPAPUTOL NA!!!! NOBODY CARES TO ANSWER!!! WAG NA KAYO MAGLAGAY NG PHONE SAYANG LANG BINABAYAD GALING SA TAX NG MAMAMAYANG PILIPINO.. di kayo maasahan ....pina rush nga
    rush payemnt para madali... DELAYED NAMAN ANG RELEAESEdelayed na wala pa sumasagot para ma follow up
    at ng di na pabalikbalik sa dfa.

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  55. wala ako magawa kundi maghintay, buti naisipan kong magpadala nlng LBC EXPRESS kasi dun ko malalaman kung napadala na nila or hindi pa, pero walangya naman sabi MAY 22, 2014 release na tapos MAY 23, 2014 marereceive na.. ano bang klaseng serbisyo yan, napakabagal.. d ko alam kung kelan marerelease ung akin.. bwisit nayan.. MAY 27, 2014 na wala pa rin ako narereceive na passport sa MEGAMALL! please bigay nyo sa akin ung CONTACT NUMBER NILA SA CELPHONE! pakshet na yan.

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  56. nagbayad ka ng rush pero wait padaw 3 days, wag sana magcommit ng date qng di kaya tuparin, pineperahan nalang tayo, ang susungit pa,

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  57. Good day,
    Dfa nationwide is poor of service no improvement from the beginning until present of time ...client suffered in that way of service, people in the philippines just taken this service coz no more choices....
    I hope dfa philippines will do something to improve their service, many people taken a passport everyay.

    THANK YOU....

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  58. Ang magandang gawin jan ipa media nyo cguro naman pag may magreport sa media ei...mabuklat lahat ng bulok na yan o kaya ei printscreen nyo lahat ng comment taz ei forward nyo media...try lng kung magwowork...

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  59. Mas maganda kung pasabugin nlang yan ng boomba wala din naman plang kwenta pati yang macanang walang silbi eveyliders is corrupt mabuting maglaho nlang yang mga walang jwentang pinuno na yan...

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  60. tanung ko lang po kung kelangan po ba original copy of nso ang ipasa sa dfa?thanks

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  61. they scheduled the date for the releasing of passport, but then, you will still need to txt them first before you go to the releasing date of claiming your passport and they will reply; sir not yet available. Maybe on Monday. what kind of sytem that they have!! Umaabsent aq sa work just because of claiming that passport!!

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  62. Super disappointed..as in!! Even the mobile no. they gave no one is attending. This is one of the reason why filipinos being descriminated coz within a simple good service they cant even provide. Sadly were trap to this kind of situation..

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  63. Walang silbi ung phone nyo! Hirap mcontact... Pag ncontact mo nman ayaw sagutin!...haist... What the F!!!

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  64. paano po ba kapag papa certify lang po ng true copy of passport??

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  65. This satellite office doesn't even bother to answer their phones. I want to follow up on the release of my passport before going to their office but I guess I have to do this personally even if they told me to call first. How can I do that when nobody answers and their phones just keep on ringing and ringing. Talk about good service. Negative -0

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  66. peste,,,wlang sumasagot, isara nyo na yang branch nyo sa megamall

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  67. Dapat isama na nila sa online system nila yung online passport status check. Tutal meron naman passport slip no. na pwede magserve as control number. Para hindi na mapudpud daliri natin.

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  68. i tried to call, to text and to email but no replies...where should i follow up before I go? sayang kasi ang gasolina kapag pupunta pero wala naman. Please help

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  69. OMG, after reading people'scomments, I'm really bothered by this. From 2013 up to now wlang pinagbago yung service. Peste yung nakausap ko sa dfa na lalake jan sa megamall yung nsa number 2. Sa araw araw n ginwa ng diyos yun lang ang ginwa nya tpos hindi p ako makakuha ng mgndang sagot dhil bird brain sya. simple question lang daming paligoy ligoy. at eto pa ang WORST CASE SCENARIO, mas knowledgeable pa yung encoder na pinagtanungan ko keysa sa DFA officer kuno. na impressed ako sa encoder dhil nsagot nya lahat ng tanung ko. I told her na kung merong commen box dun ilalagay ko yung name nya para ma promote sya at si bugok na DFA officer kuno ehh mag encode kasi bagay naman sa kanya dhil pul-pol ang utak nya. Kpag hndi ko natanggap passport ko on time, ipapa Tulfo at Rey Langit (NYERK) ko yang DFA Megamall n yan.

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  70. 570-3231 tong Num. na to tinawagan ko inangat lang ang telepono tapos binagsak agad! Anong klase kayo? Mga sira ulo ba kayo dyan sa DFA? Kahit saan yatang Government office walang kakwenta kwenta ang service nyo! Mag basura na lang kayong mga staff ng DFA Mas bagay pa kayo sa ganung trabaho. Mas marunong pang rumispeto yung mga taong walang pinag aralan kesa sa inyo. Bwisit kayo!

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  71. GRABE!!!!
    WALANG SUMASAGOT!!!!
    ANO BANG KLASENG SERBISYO YAN!!!

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  72. GRABE BA?

    BUTI NGA SA INYO!
    AYAW NYO KASING MAGKAISA PARA BAGUHIN ANG GOBYERNO NYONG BULOK!
    MAGSAMA-SAMA KAYO MGA UNGGOY!

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  73. SA DFA-ALI MALL sumasagot. at sa 3 rings sumasagot. GOOD JOB ALI MALL-DFA

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  74. try calling 2342478

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  75. Tingnan natin kung di pa nilaayusin yung trabaho nila pag nakuhanan sila ng video :))

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  76. Anung petsa na? August 4,2014 ako kumuha ng passport ngbayad ng rush for 7 days pati s delivery tpos hanggang nagun wla pa? Nakalagay sa resibo na August 13 nio madedeliver? Anu meron pamamalakad ang gngwa nio? Wag kayong mglalagay sa resibo ng date pra hndi kmi nag eexpect at wg kayo mglalagay ng rush kung isang taon nio pa balak ibigay, nakaka disappoint lang kayo, tinatwgan nmin ung office nio wlang sumasagot bakit ayaw nio na matanong kayo? ngtrabaho pa kayo jan kung ayaw nio sumagot sa mga calls. kaya hndi umuunlad ang pilipinas dahil s sistema nio!

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  77. Mga HINAYUPAK kayo mga binigay nyong mga number a tatawagan walang sumasagot. mga INUTIL kayong lahat jan sa DFA MEGAMALL..!

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  78. putang ina mga taga DFA na yan. wlang ginawa kun di manloko ang mahal pa ng bayad

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  79. May sasagot na DFA Megamall dito: (02) 2342478. The rest of the contact numbers... wala. I was supposed to claim on August 20-27. Tumawag ako today, Aug 20, at ang sabi nakaready na daw ung passport ko for pick-up.

    Celine ung name ng sumagot. Pinaghintay niya ko ng i think more than 5 mins habang hinahanap niya ung passport ko. Kala ko di na nya ko babalikan e, ipopost ko narin sana dito. Pero binalikan naman nya at sinabing ready na. So sakin eh faith in DFA restored. :)

    For those who can only come at weekends: Sarado DFA Megamall on Sundays and holidays. Kapag Saturday, 10am to 5pm lang pwede magclaim.

    Tip lang sa first time pupunta. Be humble and patient. Maintain a smile, keep your voice down low, and speak slowly but audibly. When we smile we are able to communicate openness and warmth. Iwas stress lang.

    At please, magdala na kayo ng ATLEAST TWO photocopies of your government-issued ID, birth certificate, marriage certificate, LAHAT ng documents na ippresent niyo. May photocopier naman sa office nila. But believe me when I say this: Kayo rin ang mahahassle kapag sa DFA niyo pa ito ginawa. DO NOT TRUST people who tell you there are transactions to be paid if there is no written receipt for it. Fixers and swindlers.

    Please continue to share your experiences here. May kakilala ako sa DFA Megamall at, yeah marami ngang mali sa sistema nila, pero your criticisms and good thoughts are well absorbed and given solution for as much as they can. Ung gobyerno.. wala e given nang palpak yan. But you know what?

    Wala sa sistema ang pagbabago. Nasa puso ng bawat tao. :)

    ReplyDelete
  80. I did get a live person via (02) 2342478! Thanks @ AnonymousAugust 19, 2014 at 11:20 PM! My passport's availability date is August 20th, delivery between 20-29, but it's available now for pickup according to the girl I spoke to. Although I paid for delivery.

    She wasn't able to give me a definite answer if my passport was included in today's batch that's been forwarded to LBC but she took note of my numbers and said she'd contact me once she's checked. She was very nice. I hope she gets back to me. I've also sent A follow up text to LBC.

    Faith restored! :-)

    ReplyDelete
    Replies
    1. goodday po....ask qo lng po kung active po b ung no.n bnigay nio..kc po july 24 pa po aq kmuha ng passport pero hnggang ngaun po wla p dn..ano po bng nangyari hoping 4 ur response...godbless

      Delete
    2. I just called (02) 234 2478 today. Thank God someone picked up the phone and my passport is ready for pick up as scheduled. :)

      Delete
    3. Bakit always dn busy ung no. Na 2342478.. Tas nung tumawag ulit aco.. Wla sumasagot... I need my passport immediately.. Pls. Help

      Delete
  81. This number is working (02) 2342478. Just called now to inquire if my passport is ready for pick up and if I can pick it up on Saturday. I was informed it is ready and can be picked up from 1030am-5pm on Saturday Aug 30. Hopefully, it is already available. Will keep you guys posted.

    ReplyDelete
    Replies
    1. This number is working. ,,Thanks God My Passport is ready for pick up..

      Delete
  82. Nag renew kami ng passport wife n

    1st wk of July at sabi smin ay bumalik kmi ng end of the month, sabi bumalik na lang ng August 11, ngunit wala parin, then on August 18 wala parin at sabi tumawag na lang kami sa Tel no.570-3231 pero napudpod na daliri ko pero walang sumasgot, by the way mga Senior Citizen na kmi at hirap na kaming magpabalik balik sa DFA megamall.

    ReplyDelete
  83. hi po ask lang po ako, what are the requirements of getting passport?
    thanks

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  84. mga tarantado yang mga DFA megamall na yan!!!! putang ina nyo!!!!!

    ReplyDelete
  85. just wanna ask ung passport ko kc maiden name ang nakalagay nun dalaga ko pa un kinuha ngaun e renew ko pero my asawa na ako. what mga requirements? thanks

    ReplyDelete
  86. Hi guys, I just wanna know if all the branches of DFA in all SM are have the same procedure getting passport?

    ReplyDelete
  87. DFA ayusin nyo naman serbisyo nyo, i had my daughters passport but wrong date of birth, how come you have all the documents with you and yet nagkakamali pa rin kayo, and you are all right, been trying to call the DFA Megamall numbers, USELESS.... ONLY IN THE PHILIPPINES....

    ReplyDelete
  88. Hi DFA Admin,

    This site of yousr is useless if the phone numbers you've provided won't be answered when we tried calling it. I don't know if you intentionally neglect to not answer our calls. What's the sense of paying for rush delivery when it's being followed as what you have stipulated.

    Could you be more useful and stop from wasting our time. You're not being paid by our taxes to just sit and ignore our calls. What a crap!!!

    ReplyDelete
  89. Hi DFA Admin,

    This site of yours is useless if the phone numbers you've provided won't be answered when we tried calling it. I don't know if you intentionally neglect to not answer our calls. What's the sense of paying for rush delivery when it's not being followed as what you have stipulated.

    Could you be more useful and stop from wasting our time. You're not being paid by our taxes to just sit and ignore our calls. What a crap!!!

    Reply

    ReplyDelete
  90. USELESS!!!!! PINOY DO SOMETHING ABOUT IT, KAYA WALA TAYONG ASENSO EH, LAHAT NATUTULOG SA PANSITAN, O DI NAMAN KAYA NAGPAPAYAMAN SA PERA NA GALING SA KABAN NG BAYAN, AYUSIN NAMAN UNG SERBISYO, PESTENG DFA YAN PRINTING NA LANG NADEDELAY BAKIT MAY RUSH PA KAYONG TINATAWAG BUWISIT IBABALIK NYO BA UNG DINAGDAG NAMIN PARA DYAN SA "RUSH" KUNO NINYO, MUKHANG NAIBULSA LANG. KAYA WALA TALAGA AKONG KABILIB BILID SA GOBYERNO NATIN EH 'PESTE"

    ReplyDelete
  91. DI BA KAYO NAHIHIYA PURO NEGATIBO ANG MGA KOMENTO SA INYO, AYUSIN NYO NAMAN SERBISYO NYO, KONTING DELIKADESA, HINDI PURO LANG PAGPAPAYAMAN AT PANGHUHUTHOT ANG GINAGAWA NINYONG MGA NASA GOBYESRYO... GISING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    ReplyDelete
  92. I used the number they provided me and experienced the same thing. Either busy or you get ignored. Tried using this number, (02)234-24-78, and my call was answered imediately. The woman who answered was very professional and told me my passport is ready for pickup from 8am til 6pm on weekdays.

    ReplyDelete
    Replies
    1. did you got your passport on time??

      Delete
  93. Plagi naman busy ung 2342478 and 2345062.. Tas i dialed again.. Wla ng sumasagot.... Panu pu kya un?? Pls. Help..

    ReplyDelete
  94. Great Day,


    Mam/Sir

    Im Peter Jonas F. Castilla an individual who applied my Passport Last October 22,2014

    Time -2:44pm at DFA-SM MEGA MALL but until now i did not received my passport then i

    payed already amounting of 1200php for delivery but until now there is no passport on my

    hand,and we are always calling their respective office but they are not answering the call

    even in office hours, if you would see there below their is a date written in red ball pen (Oct 31 to Nov 7) pertaining to a date you will received but the span of that date i did not see any passport .

    Please take an action of this grievance for the betterment of the client that applying for passport.

    Thank you for your time and im Looking forward with this Email that i send to your
    H​onorable Office.

    God bless.

    ReplyDelete
    Replies
    1. Try to call 2342478/2345062.. To know the status of ur passport..

      Delete
  95. Rush and then papadeliver ang sa akin... Kaya lang higit kalahating buwan na mula sa designated date na dapat dadating sa'kin ang passport. Tumawag ako sa hotline, walang matinong sagot kung bakit delayed... Pinapabalik na lang ako sa DFA para ako daw mismo magfollow-up.. What the F"... Kaya nga nagbayad for delivery para hindi na bumalik...

    ReplyDelete
  96. Here's a valid number 2342478 (their OIC's number) was answered in just a few sec. Hope this helps

    ReplyDelete
  97. Grabe ang dami palang complaints sa DFA Megamall. If I only knew. Yung passport ng pamangkin ko dapat narelease na nung November 27 hanggang ngayon ala pa rin, pina express ko pa. January 3 na alis niya. Hindi pa kami nakakakuha ng visa. Sakit sa ulo!

    ReplyDelete
  98. my lunch break po ba ang dfa megamall? thanks

    ReplyDelete
  99. wala po sila lunch break... the given nos. above still not good

    ReplyDelete
  100. Anyone could help me out Is there any options how can i get my tracking no. Application passport? I lost my receipt but i have other proof that i finished getting my passport. I still have my courier/delivery receipt

    ReplyDelete
  101. I'm still hoping na dadating ang passport ko on time pero ngaun na ang lastday ng Nasa papel na date of.delivery.. sobrangvdami kasi kumukuha ng passport pero sana maging on time.naman

    ReplyDelete
  102. Grabe hirap talaga kumuha ng passt sa DFA, sa manila pahirapam.Sobra kau" hindi naman fake yun i.d q ang dami ningyo hinahap.kainis.

    ReplyDelete
  103. grabe badtrip.... I paid for rush processing pero it will take long din pla tulad ng regular processing ano bang klaseng sistema yan!!!

    ReplyDelete
  104. I renewed my passport Feb 4, 2015 and it was for rush. I was advised it will take 8 day to be delivers 7 day to process plus one day for delivery. On the 8 I stayed awake whole morning ( I work at night) just to make sure that I can get my passport from the delivery man but it was no show. Nakakainis lang when you stayed awake for nothing tapos nabayad ka naman wala din naman palang difference and knowing pag pinuntahan ko yung DFA sa megamall walang refund delivery!!!

    ReplyDelete
  105. patulong naman po pano ko macontact dfa sm mega mall using landline from nueva ecija po ako

    ReplyDelete
    Replies
    1. Talagang tama ang mga bad comment dito nakakapang init talaga ng ulo...

      Delete
  106. 2345062 works. I just tried it today.

    ReplyDelete
  107. Good day. I would just want to follow up my passport that i have taken last febuary 17. It must supposed to be released last febuary 27 2015.

    ReplyDelete
  108. This comment has been removed by the author.

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  109. This comment has been removed by the author.

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  110. sana meron poh kayo website para sa mga releasing na andun ung mga name ng tao na ready 4 pick up na ng hindi naman magkandarapa ung mga tao at sana my update. ksa mag bigay kayo ng # hindi naman matawagan

    ReplyDelete
  111. Dfa megamall sucks! Bigtime! Tried to call 15mins. ago and guess what? No one answered! Actually, there were. Several times, but they'll hung up! Looks like they'll answer the phone then hung up. Whoever those assholes that answered my call, fuck you all! Bullshit! Don't put or broadcast your contact number if you don't want to assist others!

    ReplyDelete
  112. Is DFA Megamall open tomorrow or during Holidays?

    ReplyDelete
  113. Best to call 567-1111 to follow-up on the status of your passport.

    ReplyDelete
  114. ano ba naman yan yung passport ko isang bwan at isang linggo na wala pa din paki ayos naman ang trabaho nyo.... kailangan ko na yung passport ko tang ina namn pag nag reklamo namn kame nambabara kayo

    ReplyDelete
  115. Just be patient po someone will answer. Siguro po agahan natin mag renew or apply to avoid delays. I called today, medyo mtagal nga po sumagot, OK nmn daw for pick up na passport. Let's all stay positive.. Ingat po!

    ReplyDelete
  116. Sobrang bulok talaga sistema nyo...may rush pa kaung nalalaman!kaya nga pina rush para makuha ng masmaaga ang passport ko at nag set pa kayo ng date kung kailan ang release pero di naman din nasusunod...ang sakit nyo sa ulo!!!

    ReplyDelete
  117. good am im jennifer ceprado bendijo magtatanung lang sana ako kung anu na bang update sa status ng aking passport realeasing pa dapat ito nung july 14 -20 2015 kaso hindi pa daw dumadating ang delivery ng mga passport dahil daw sa printing error ng mga machine kaya hindi ko pa nakukuha ang passport ko magiisang buwan na pero hanggang ngayon wala pa rin akong malinaw na nakukuhang sagot sa dfa kung kelan ang exact na release ng aking passport tuwing mageemail naman ako sa binigay nilang email address laging reply ng email sakin maghintay daw ako dahil chinecheck pa daw sa bangko central ang mga passport at prinaprioritize na daw pero bakit wala pa ring nangyayari laging sinasabing antayin ang upadate pero hindi naman na ulit nageemail sa dfa megamall ako nagprocess na aking passport express ang process na aking pinagawa dahil sa kailangan ko na makakuha ng aking passaporte kaya sana ay marelease na ito maging priority niyo sana ang email ko na ito. para saan pa ang regular at express na prosesso kung ganito din naman ang mangyayari . Aasahan ko na sana magreply kayo sa email ko at bigyan niyo ito ng kaukulang pansin at karapat dapat na aksyonan agad.

    ReplyDelete
  118. Bulk tlaga ang pinas,

    ReplyDelete
  119. Ms Anonymous, nakuha mo na ba passport mo?

    ReplyDelete
  120. gud day po tanung ko lang po yun passport q kz july 31 pa po aq nagprocess at delivery date q po ay august 14 2015 bkit until now wla pa po.express delivery po yun sayang nmn yun binayad q sa rush....

    ReplyDelete
    Replies
    1. Ms..nakuha mo na b passport mo?halos 1wik ahead klng ksi skin eh aug 5 ako ngapply.

      Delete
    2. nakuha nyo na po yung sa inyo

      Delete
    3. ngaun delivery nung akin mukhang di ata dadating . need ko na ung passport ko.

      Delete
  121. Gd day ms anonymous...we have the same experience...aug 5 nung mafapply ako and paid for express fee...binigay nila releasing date is aug 19-27 pero till now wla pa din....tpos kahit i email mo wla sumasagot.....pano ba ang sistema nila.nakakainis.

    ReplyDelete
    Replies
    1. nakuha nyo na po ung passport nyo ?

      Delete
    2. Hi @nyeknyekmo nkuha ko na pasport ko exactly month now...aug 5 nung kumuha ako knina lng dineliver...gnun din siguro ang sau...konting hintay pa......:)

      Delete
  122. D pa din dumadating eh....naiinip n nga ko kakaantay...kng alam ko lng gnito ktagal sa megamall eg ng dfa main nlng sana ako...

    ReplyDelete
  123. Bulok tlga dfa sn b pde tumawag ung delivery nla la pdn. Aug 25-28 dw e sept 14 n wla pdn mahal ng bnayad q mas malala p s regular

    ReplyDelete
  124. de puta! wala pa passport ko!! pina rush ko na pero inabot pa din ng one month! mga bwiset talaga! pano uunlad pilipinas?! pinadeliver ko na para hindi ako luluwas ng maynila! pero mapipilitan akong pumunta mismo ulit ng mega mall dahil sa punyetang delay na yan! na cancel tuloy flights ko! aug 24 dapat release na.anong petsa na?! sept. 15 na wala pa!!! may flight ako sa london mga bwiset!!!! humanda kayo bukas!!! punyatera!!!

    ReplyDelete
  125. Punyeta kayo dfa megamall nung aug. 6 pa ko ng apply hangang ngaun wala parin passport ko ang sabi nio aug. 6-20 yung releasing date tangina hangang ngaun wala parin mga hinayupak kayo isang buwan na mahigit yung passport ko naka rush na nga yan at for delivery!!!! Pumunta ako nung sept. 17. Sabi nio nagpalit kayo ng system at lumipat ng lugar yung printing nio sa batangas, next week meron na!! Tangina andito ako ngaun ayun parin binigay nio dahilan tapos tumawag ako sa binigay nio number 234-5062/09222932761 letse kayo wala naman sumasagot!!! Mapapamura ka talaga sa inis dahil hindi kayo marunong sumunod sa binigay nio date of releasing eh!!!! Tanggalin nio nalang yung rush nio jan kung hindi nio kayang panindigan!!!!! Mga putang ina nio!!!!

    ReplyDelete
  126. Pambihira! 26th dapat nareceive ko na pero until now wala pa rin. Pinarush ko na nga at pinadeliver para kako mabilis kong makuha. Try kong tawagan yung 567 11 11 para mag inquire pero wala namang sumasagot. Sino kaya pwedeng kausapin or tawagan? Wag naman sanang abutin ng 1buwan gaya ng mga nabasa kong comment.

    ReplyDelete
  127. BUSY ANG DFA HOTLINE 24/7. PANO KO KUKUHANAN NG PASSPORTS MGA ANAK NAMIN? WALANG KA-KWENTA-KWENTA. MAGTATAKA PA KAYO NA GUSTO MAG-MIGRATE NG MARAMING PILIPINO SA IBANG BANSA. DISGUSTING.

    ReplyDelete
  128. Kahapon pa sana dapat ideliver ung passport ko. I paid Php 150 for the delivery pero hanggang ngayon wala pa.Bat pa kayo magset ng date of delivery kung di nyo nman ginagawa.Is that what you called "PUBLIC SERVICE"??????????

    ReplyDelete
  129. Kahapon pa sana dapat ideliver ung passport ko. I paid Php 150 for the delivery pero hanggang ngayon wala pa.Bat pa kayo magset ng date of delivery kung di nyo nman ginagawa.Is that what you called "PUBLIC SERVICE"??????????

    ReplyDelete
  130. BULOKKKKKKKKKK!!!!!!!! NA SYSTEMA..................................putang Inaa niyo lahat magaling lang kayo pag ELCTION MGA HINAYUPAKKKKK KAYO BULOKKKKKK

    ReplyDelete
  131. BULOKKKKKKKKKK!!!!!!!! NA SYSTEMA..................................putang Inaa niyo lahat magaling lang kayo pag ELCTION MGA HINAYUPAKKKKK KAYO BULOKKKKKK

    ReplyDelete
  132. wala po ba kaung slot sa march and april asap ...

    ReplyDelete
  133. Please CALL this Phone Number : 234-24-78. Someone from SM Megamall will answer your call.

    ReplyDelete
  134. i called up the phone number and it is working, thank you dfa...

    ReplyDelete
  135. papaano po yan nakaschedule po aq sa july 6 pero po holiday papano po kmi na ang tagal ng hintay ng sched na un.

    ReplyDelete
  136. Mga boss anu totoo na landline ng dfa

    ReplyDelete
  137. pwde b kunin ang passport ng sunday..? pls beep me back guys..thanks.

    ReplyDelete
  138. Hi nag apply ako ng passport ko kahapon but no email yet for the confirmation to print out my schedule its there any problem in your system??

    Thanks

    ReplyDelete
  139. I recently made an appointment schedule today and was successful sa site, but there was no email notification sent para maconfirm ko yung schedule ko. I tried to refresh my email several times but no DFA link found. I made an NDD call to (02)5703230 pero not yet assigned daw. Please help DFA management people. Yung time na inischedule ko is closed na for me but walang email notification na sinend sa akin.

    ReplyDelete
  140. Pwede ba itawag sa 8888 to?

    ReplyDelete
  141. YOU MAY CALL THIS NUMBER (02) 234-2478 -DFA MEGAMALL

    GOD BLESS!

    ReplyDelete
    Replies
    1. thank you for sharing the number :) i finally get through after trying several contact numbers that were either busy or just ringing.

      Delete
  142. I am setting an appointment with megamall branch. However, when im downloading my application,a dialog message appeared that the site is blocked. Is the appointment successful?

    ReplyDelete
  143. I have a question, do I really have to have an NBI clearance? I got my NBI clearance this 2016 and my employer took the other half. I only have the self copy. Do i really have to have it? Thanks :)

    ReplyDelete
  144. 234 2478...ok po itong number na ito ng dfa megamall branch..

    ReplyDelete
  145. You'll be able to contact them via this number 2345062. It is adviseable to call early or pre-lunch.

    ReplyDelete
  146. Need pa po ba ng NBI clearance kahit may mga iba naman akong support documents saka may NSO at umid id naman ako? Saka, legit po ba ung 7days nila na rush kahit hindi na ipapadeliver? please answer po. Ty

    ReplyDelete
  147. I would like to ask if ever there's a mistake of info in my application form (like for example my mother's maiden name), would it be still valid if there will be an erasure on it? Hoping for your immediate response. Thank you!!!

    ReplyDelete
  148. Guys tsga tsaga lang kayo nkacontact ko sila after 30 minutes heres the number 2345062

    ReplyDelete
  149. if ever na mag file po aq ng authentication(red ribbon) for nbi at nso, pwede po b authorization letter lng kht residing po sa ibang bansa.thanks

    ReplyDelete
  150. Please try 234-2478...for follow-up and releasing. It's very useful.

    ReplyDelete