Sunday, April 28, 2013

DFA Cebu City Contact Number, Email Address

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Department of Foreign Affairs office in Cebu City
Officer-in-Charge (OIC): Mr. Elias J. BALAWAG 
Regional Office Address: 4th level, Pacific Mall-Metro Mandaue U.N. Avenue corner M.C. Briones St., Brgy. Estancia, Mandaue City, Cebu
Telephone Number: (032) 520-5898; 520-6193; 520-6550
Fax Number: (032) 520-6551
Email Address: dfacebu@yahoo.com

70 comments :

  1. Good Day Sir/Mam, I would like to inform your good office that I am planning to get my passport for my USA travel. My concern is that, I am a first timer, and I want to get acquainted with these terms and other conditions pertaining to your office. I am 22 years old, a fresh nursing grad, not yet a registered voter in the Philippines. I am worried because the next registration will be late and I need my passport to be processed as soon as possible. Could it be possible Sir/Madam, that I cannot provide voter's id as one of the listing/additional requirements? I only have my NSO Birth Certificate, TOR, School/Review Center Id, Diploma, etc except with my voter's id. Do you think I can apply for a passport without that? I need your help with this. And also, I choose rush passport and I am willing to pay for the said matter as per stated in your link/address.

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    Replies
    1. http://passport.com.ph/info/requirements/for/new#acceptable_ids

      FYI. maybe it will help you.

      Delete
  2. im worried about my passport. the EDA was supposedly june 12..but up to now i havnt receive it..may i knw the reason why? i kep on going back to Lbc to check but they said ur good office ddnt forward my pasport to them..can u take action to this one?just so u know my flyt in singapore will be on july 4, 2013..plss do help me

    tenchavez, daijay rocky a.

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  3. hello to all i need to ask something about the cost and how the processing i just wondering why because when i look the website they said 1.200 is only 5 working days and 950 is 10 working days ... but mind is take a long time ijust process this month he told me tha it will finish last week of july ? why is that i need your answer why?

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  4. i ask the agent how much to they told me 2500 for passport??? is very expinsive if oyu look the website is very big different i dont understnd that....

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    Replies
    1. you don't need to use an agent as they charge you extra for a task which you can do yourself.

      Delete
  5. BAKIT PO WALANG SUMASAGOT SA TELEPONO NINYO MAM?

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  6. This comment has been removed by the author.

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  7. gud day, is it okay if my friend will claim my passport..?do i have to secure an authorizataion letter or any other supporting doc..?

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  8. Hi Good Day, I would like to inquire what's the process or requirements needed.
    I have a son in which we are not together with her mom is getting him a passport, she was asking to me a favor about I need to have "affidavit of support and consent" was it really support and consent? or just affidavit of consent? I'm just a little bit confused why still in need of my as signatory hence we are not married we are not living together. I just don't like the idea.
    please reply need your answers...

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  9. hi good day,i would like to ask regarding my documents to get passport,my brt crt.LCR and NSO have same middle name but the problem is my middle name is not complete instead of macalam on my papers only M.wat should i do about this to get passport?i need ur suggestion..
    hope to hear u back...

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  10. good day...my concern maam is that I need my passport number and the date of expiry, the problem is my passport will be release on august 5 and I have to apply for vis this friday. Thank you

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  11. Good day! Is there an online appointment in DFA Cebu? thnks

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  12. Ask lng q f makuha na ang pasSPOrt apPlieD last june 13,2013?

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  13. good day maam, i would like to follow up my passport , one of your personnel told me that they will deliver it last June 17, and it took 2 days waiting for it , but it was not yet deliver here,, please take an action of this.. I was always checking it on LBC here but they said it wasn't yet deliver how come it took many days waiting for it.. PLEASE HELP US THANK YOU.(KHIRVIE P. JACOSALEM)FROM TAGBILARAN, BOHOL

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  14. 10 TIMES I DIALLED - NO ANSWER? WHY? TULOG PO BAH!

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  15. I dialed 23 times from 9 am to 11:15 am and there was no one answering on IVRs and direct numbers. I am dialing again now since 1:05 pm and no one is still answering all your phone line for the last 20 minutes.

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  16. Good day,this is Cesar G.Jamili Jr.I have problem about my passport because until now I did not receive it.I applied my passport only last june 5,2013 and I applied it for LBC delivery with the address of 38C JS TORRALBA ST.TAGBILARAN CITY.kindly take some action about my concern.thank you and god bless

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  17. Good day,this is Cesar G.Jamili Jr.I have problem about my passport because until now I did not receive it.I applied my passport only last june 5,2013 and I applied it for LBC delivery with the address of 38C JS TORRALBA ST.TAGBILARAN CITY.kindly take some action about my concern.thank you and god bless

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  18. Good morning :)

    Im ROMEO 22 years old from Cebu City.

    I would like to ask if i can get a passport through this documents that i have??

    -Original copy of my NSO.
    -VOTERS I.D
    -SSS or Multi-Purpose I.D
    -B.I.R ID

    are this fine??

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  19. http://passport.com.ph/info/requirements/for/new#acceptable_ids

    FYI.

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  20. Good day im Joseph Lim Mapute from Bohol and now i'm here in Manila
    I have problem about my passport because until now I did not receive it.I applied my passport only last june 13,2013 and it should be release at July 18 2013,. I applied it for LBC delivery with the address 048 3rd St. Evergreen Brgy. Pasong Tamo,Tandang Sora, Quezon City.
    kindly take some action about my concern.thank you and god bless

    Reply

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  21. Good day im Joseph Lim Mapute from Bohol and now i'm here in Manila
    I have problem about my passport because until now I did not receive it.I applied my passport only last june 13,2013 and it should be release at July 18 2013,. I applied it for LBC delivery with the address 048 3rd St. Evergreen Brgy. Pasong Tamo,Tandang Sora, Quezon City.
    kindly take some action about my concern.thank you and god bless

    Reply

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  22. Good day I'm Kristime from Bohol.
    I would just like to ask if I can still claim my passport there because I'm worried that was released last july only but I was not able to claim it.I plan to be there within this month or can you send it to me through LBC and I'll just sent the payment.Kindly answer my questions and concerns as soon as possible.thank you.

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  23. HELLO SIR..CAN I ASK IF IT IS OKAY THAT I CLAIM MY PASSPORT HERE IN CEBU?. Because i apply in tacloban city for my passport and then this november 20 my passport has been released..but the office in tacloban is not yet open because of the typhoon yolanda.

    Reply

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  24. Hello. I thought po open kayo on saturdays? I went po kanina lang pero close daw po kayo sabi ng guard. Totoo po ba na hindi po kayo open on saturdays? According po kasi sa website ng DFA dapat daw po open kayo on saturdays to cater to those people na may work at hindi maka absent. Please reply po. Thank you.

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  25. Good Day Ma'am/sir.. just wanna ask if i could renew my daughter's passport? it will be expire on April 12,2014? kailan po ba pwedi ma renew ang passport? they issued april 13,2009..hoping for your responds, thank you.

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  26. gud pm,.sir opeon ba mo og saturday?

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  27. grabi sad ninyo oi...tobaga tawn akong tawag..50x nako nagtawag ninyo.inyo lang kong botangan.....
    unsa man diay gamit anang inyong telephone?.....

    importanti kaau...tobaga tawn pls....

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  28. guys please help me..there is an appointment for passport in cebu?

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  29. DFA Mandaue customer support via call is very poor. Keep calling now for days but to no avail. Should not post their numbers if they do NOT know how to use them.

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  30. Hi, I called Lbc and they said DFA has not issued yet the passport and it was suppose to be yesterday. Does it really take more than the release date before LBC can claim it?

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  31. what is the office hours of dfa in pacific mall cebu?

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  32. totoo po bang may problema sa proceesing at scheduling sa passporting sa dfa Cebu,umaabot na kasi sa halos dalawang buwan yung application ko but still no appearance yet?

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  33. tried calling your landline numbers but no one is picking up.

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  34. can two persons accompany a senior citizen and all three can renew their passports?

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  35. Good day po. Ma'am we applied passports for our 3 children last February 17, 2014. We applied the 15 regulatory working days release and sending it via freight at LBC paid thereto the corresponding fees since we are from Leyte. We are expecting po na it will be released from your office last March 24 as it was written in the official DFA recipt that were given to us.

    Upon follow up at LBC today March 28, 2014, this was their reply: "This is to acknowledge the receipt of your email. We wish to informed you that below passport still not yet in our end, may we request to coordinate this to DFA if your passport already release. Please be advised also that all passport that has been released for today and turn over to our office will be accommodate the delivery of our concern team for the next day."

    We had only the xerox copy of the receipt since the originals were left at the LBC Receiving Office at the DFA Paicific Mall, but unfortunately the xerox copy got wet and the information written thereat cannot be retrieved anymore. We cant even recall the OR Numbers. However, it bears the following LBC Tracking Number as follows: 179303815247, 179303815257 & 179303815267 received by a certain Erwin Eatvarre of LBC, DFA Office, 4th level, Pacific Mall-Metro Mandaue

    With this, may we respectfully request to know the status of the following passport applications of the following: MACEDA, JOSHUA GABRIELA A., MACEDA, JAN SOFIA A. and MACEDA, JAZMINE ERICA A., all from Tanauan, Leyte. Should there be some verifications, please feel free to email us back or contact us at 09293914675. We do not have landline yet here in Tanauan, Leyte.

    We are hoping for your prompt reply on this request, so we could make actions may deemed necessary at our end.

    Thank you very much.

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  36. wala pong sumasagot sa mga telepono...

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  37. Ilang araw na ako tumatawag sa telephone nyo wala naman sumasagot... Operator lng ung sumasagot press 1 press 2 tpos wala naman...sayang naman ung pamasahe ko tpos pag dating jan wala pa naman.. Malau pa naman ang amin.. Tatawid kpa ng dagat..hayy...

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  38. Good day po. Pwede ba ako mkakuha ng passport may mali kasi ng isang letra yung last name ko po. May documents po ako dito Joint Affidavit , Social Power of Authority , SSS ID , NBI ID. Ano po dapat kung gawin.Salamt po

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  39. good day sir/madam. ask ku lang po kung anu ang mga requirements pag kukuhaan ku ng passport yung anak ku he's 2mos old.. pls reply thank you...

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  40. hello gud morning sir/maam ive checked dfa website and i noticed that one of the requirement is to have an apointment. does this aply in cebu too? thank u.would be delighted to hear ur responce

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  41. Hello, i would like to ask if dfa cebu will be open on june 12,2014.. And what are the requirements for new applicant for passport? Thanks

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  42. Hi I would like to ask how I can get the certificate of attendance guidance and counseling by CFO
    How many days will attain the seminar.
    thank you. best regards

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  43. please answer the phone

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  44. san na passport ko?????wala pa???d na naintertain???d talaga maasahan ang government!

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  45. please nman po yung nasa LBC ipadala na sa schedule na sinabi importante lng...............yung sakin this week ang sched.bakit wala pa?

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  46. Good day..
    I'm Rechel H. Calibod. I have some questions regarding to the process of my passport. I've been there yesterday at your office in Pacific Mall, Mandaue to claim my passport but unfortunately I haven't receive it and then the office in-charge told me that I will send message through email or call for follow up. I would like to ask if when I will receive my passport? It was said that I can claim it after 5 or 6 weeks,I processed it last June 26. What would be the problem?
    I'm hoping for a reply and a quick action for this matter. Thank you and God bless!

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  47. hi I'm Karen Rizo, I would like to ask for the availability of my passport.Kindly check if my passport is already available maam because I really need asap.

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  48. mam,sir alma yare tiptip tagbilaran city bohol,nasan napo ang passport ko nag process ako last august 20,2014 ang sabi ang after six weeks ang releas at hangang ngayon lampas na ng six weeks wala parin.tumawag naako sa relaesing ang sabi na pg di na nila makita sa sistym nila na forward na sa lbc e check nalng daw sa lbc .pero tinanung ko ang lbc wala padaw.nsan na kailangan kona ang passport ko.yon nalang hinintay ko para mka aply ako ng visa.pls asap...

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  49. Hello Sir Ma'am Good day!!!, may concern lang po ako, ung kapatid ko kasi magkuha sana ng passport kaso bago lang namin nalaman na mali pala yung spelling ng pangalan ng papa namin nalagay sa birth certificate niya, anu po dapat namin gawin? pwede lang po ba na magdala cya ng birth certificate sa papa namin at pati na din sa amin para sa supporting documents?Nagpunta na po kami sa civil registrar sa concern na to, kaso matagal pa po ang proceso, mga 4 to 6 months pa daw po? Kailangan sana miya makakakuha ng passport this year, sayang po opportunity na trabaho. Sana po masagot niyo mga katanungan namin sa madaling panahon.Marami Pong salamat..

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  50. good day po..
    nais ko po sana itanong kung valid ba ang postal ID getting passport..?

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  51. hello po mangutana lang about sa ako passport kay untel now wala paman naku madawat pag april paku mi apply.please po reply??? salamat.

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  52. good am po ask ko lang po if myron rush sa pagkuha ng passport ngayon sa cebu..thanks in advance

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  53. Good evening po.my office po ba kayo this may 1.2015??
    Please po reply

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  54. Maam/ Sir Good afternoon. Can i ask po if meron na resulta sa akng application dahil nagverify pa po kayo sa akng application.I was at ur office 2 weeks ago.ask lng po kng ano na?..salamat po

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  55. Good evening DFA Cebu! Ask lang unta ko if naa na akong passport, last April ko nag apply, but until now wala pa ko maka receive og tawag or text if pwede na ba makuha.. Thanks!

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  56. Good morning DFA cebu! Ayaw sad na i hung up inyo telepono kay dili mi maka follow up kng na a naba ang passport...hatag hatag mo og number pero dili mo ma contact useless ghapon, d mi maka follow up.

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  57. Good morning DFA CEBU bakit po hanggang ngayon yung passport ku nag file ako JUNE 11,2015 wala pa hanggang ngayon almost 1 mos.and mag two weeks na wala pa rin yung flight ku sa august.30 na hindi pa ma process ang tourist visa ku kasi need ang passport picture.
    bakit hindi po din kayu sumasagot sa mga tawag ng customer ninyu para ma follow up namin kung dumating na ba ang passport ng clienti ninyu.
    nagbibigay po kayu ng 30 working days tapos?lagpas na nga kami pumunta 1mos.kapin na pero wala kaming napala malayo pa naman yung amin.
    SANA PO KLARUHIN NINYU NAMAN ANG SISTEMA NINYU

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  58. Hi, nganung duagy man na release akong passport?
    hapit na mag 2 months wa pa ghapon. ingon pamo nga 1 month ra klaruha na inyong serbisyo huh

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  59. mawalang galang na po! bakit po walang sumasagot sa tawag po namin regarding sa passport namin??? at isa pa po bakit wala pong updates hanggang ngayon...akala po namin 1 month lang ang processing,,bakit po hanggang ngayon ay wala pa po? at WALA PA TALAGANG SUMASAGOT SA TAWAG KO AT KUNG MINAMALAS AY HINDI PA MAKONTAK?

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  60. i have been calling around 20 times pero WALA TALAGANG SUMASAGOT SA TAWAG KO,,,bakit po? anyare? ganun na ho ba talaga kayo ka busy? grabe na man yan.......pakiayos nga ng sestima nyo
    !!! nakaka bwesit na kasi

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  61. bakit ba kayo naglagay the contact numbers eh hindi nyo naman pala sasagutin???? Paki-explain nga mga tamad kayo!!!! 100 beses na akong tumatawag wala namang sumasagot.. puro lang kayo tanggap ng tanggap ng sweldo wala naman sa ayos ang trabaho nyo...mahiya naman kayo mga bwesit!!!

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  62. maka yawa ang DFA tuga tuga ug provide ug numbers unya walay manubag mga animal!!! ni init na akong dunggan segi paminaw sa ring sa telepono pero walay manubag.

    Pang layas mo oy kanang dili ganahan mo pick up ug calls. maka bwesit mo!!
    di mo angay pa serbisyohon sa publico kay wala moy klaro. Wala mo uroy mo gaba-e !!

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  63. na worry ko kay wala nako natunga ang ako appointment supposed to b pag august 20 krn magpa sked na ta ko dli nako kapa sked kay invalid nah..unsaon ako buhatun..any idea guys?huhu

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  64. Good day DFA,
    tanong ko lang po., if mali ba ang middle initial nang passport ano ho ba ang application nga kukunin ko, NEW passport or RENEWAL passport?

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  65. good day dfa cebu..i have some questions regarding to our passport, because untill now wala pa gihapun. Two passport I applied, name:Jenniveb R. Bande and Earl Johnber Bande, address: fishermen's village,miputak dipolog city.It's almost two months,cause I applied it last Oct.21,2016.What I know and you told me nga ideliver within 15 days,peru asa nman na karon.You only gave an OR which is the regular passport is 950.oo then the express processing fee is 250.00 that I already paid for.Ug i claim asa i claim wala sad mo naghatag ug tracking number cause OR lang.Then wala sad mo naghatag ug name ug unsa nga express.So,please lang I'm hoping for a reply and quick action for this matter kay gamitonon kaayo this month for visa,here is our OR number,9833444 and 9833443.thank you.

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  66. hi maam im retchel from cebu.ano po ba dapat kung gawin.kasi nagkaproblema kasi ako sa unang kong pag fill up hindi ko kasi na pindot yong "PRINT" sa huling banda na. 4 days na ngayon hindi parin ako nakatanggap ng email galing sa DFA. gusto ko sana na yon na ang schedule ko October 21 2017. kaso wala parin akong patunay kasi nga hindi ko napindot ang print..kaso mag fill up ako ulit may naka appear na nka exist na daw ... ang gusto ko lang sana may ipakita akong patunay pagpunta ko sa Dumaguete.. salamat po.

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  67. Hi good afternoon maam/sir,i would like to ask some updates regarding my passport under my name Jennifer Purisima Tejamo.I set an appointment through Passport On Wheels at Sm Seaside Cebu last February 04,2019 9:00am..According to them and written in my receipt also that the releasing date will be February 22-26,2019 but how come until now March 08,2019 still not arrived in my place and NOT EVEN TRANSACT to LBC COURIER whereas i paid for it during my appearance.Hoping for your kind updates from your office DFA CEBU.
    THANKS AND GOD BLESS

    SINCERELY YOURS,
    JENNIFER P.TEJAMO

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