Job Vacancy for Travel Consultant in Montreal, QC | Hiring in Voyages A La Carte

If you have the skills and experience required for this position, please forward your resume to: E-mail: mary.lacorte@voyagesalacarte.ca


Qualifications:

• Minimum 1-3 yrs experience in customer service, preferably within a call centre environment
• Excellent communication skills English and French (oral & written)
• Solid team player comfortable working in a fast paced, dynamic environment
• Friendly and outgoing personality
• Excellent problem solving skills
• Proficient  in MS Office
• Detail oriented
• Flexible to work various shifts
• Understanding of world geography

Main responsibilities:

• Answer general travel inquiries from travelers via telephone and email
• Provide customer service to travelers prior to, during or post travel
• Actively participate in group meetings, training sessions and product knowledge workshops
• Assist travelers with online bookings and up sell travel products and services
• Maintain healthy working relationships with team members and managers